Plain-language notes on how insurance documents work
These pages explain common terms and how to read a policy, a schedule, or a claims letter. They are not advice, and they are not a comparison of products or companies.
- 01
What a policy is
The document, the schedule, and the difference between a summary and the policy itself.
- 02
Reading a policy
Where to look first, and what to write down when a term is defined in the document.
- 03
Premiums, deductibles and limits
The usual names for money you pay and money the policy may not pay. No sample prices.
- 04
Student health cover
How to find a university’s own medical-insurance requirements, starting from a directory of universities.
- 05
Travel cover
What to confirm on the policy or the official page before you treat a trip as covered.
- 06
Making a claim
The usual steps, and why dates and documents matter.
- 07
Questions to ask
A short list to take to a policy, a university page, or a written quote.
- 08
A short glossary
Common words as they are often used in insurance documents, not as legal definitions.